Common issues

Gatekeeper putting the sim into quarantine
With changes to Gatekeeper in High Sierra it is now much more likely that OSX will try to quarantine the sim. When it does this the sim is translocated to a...
Fri, 5 Oct, 2018 at 9:30 AM
Finding the simulator log file on OSX to submit it to support
This is another over complicated issue (thanks Apple) but the following advice should help in locating the log. Firstly you need to identify your home f...
Tue, 25 Sep, 2018 at 7:19 AM
Redirecting OSX install to a different disk
We do not recommend trying to do this if you are not familiar with using unix command line. You can get in a mess very quickly. In the following example t...
Mon, 21 Sep, 2020 at 12:54 PM
How to uninstall on a Mac
VelociDrone is installed in a hidden location on OSX. It is not installed the same was as on windows where all the files are in the folder where to unzipped...
Fri, 31 May, 2019 at 7:41 AM
"app cannot be opened" when running the launcher
This is caused by OSX Catalina (and possibly earlier OSX releases) removing the execution flag from the internals of the launcher.app. It is resolved as pe...
Thu, 16 Jan, 2020 at 4:59 PM
Upgrading to OSX Catalina (with velocidrone already installed)
When you upgrade to OSX Catalina the first time you run the launcher there may be a very long delay while Catalina enables the launcher application, it may ...
Wed, 9 Oct, 2019 at 8:43 AM
Why does VelociDrone take a long time to open the first time on Catalina
The linked article provides insight into the new security in Catalina and why it spends a very long time verifying apps before opening them.   https://appl...
Wed, 4 Dec, 2019 at 8:49 AM