In this instance you have not successfully connected a controller to your operating system.

Usually this is one of the following:


- Faulty USB cable
- Incorrect process for connecting the transmitter as a game controller and the transmitter is instead connected as a mass storage device

- Faulty USB port on the transmitter

For windows:
https://batcavegames.freshdesk.com/a/solutions/articles/16000099501

For linux please check the linux section as there are multiple issues that can affect linux joysticks ... 


https://batcavegames.freshdesk.com/a/solutions/articles/16000103814

https://batcavegames.freshdesk.com/a/solutions/articles/16000121276